I work out what makes a brand hard to substitute: why people choose one and keep coming back to it. I do it with research, commercial analysis and a close eye on how a brand shows up.
I'm building an independent practice and am open to supporting boutique agencies, studios and founders on the research behind positioning, product and consumer experience.
I'm a research-led strategist working across brand, product and consumer behaviour. A degree in cognitive neuroscience and psychology taught me to question assumptions and weigh evidence.
Several years in fashion ecommerce planning and analytics, including at Tommy Hilfiger / PVH, showed me how people actually buy and how analysis turns into product and commercial decisions.
I'm now applying both to brand and creative strategy, with a focus on fashion, beauty and lifestyle.
In skincare, fashion and lifestyle, quality and good design have become the baseline. What separates the brands people stay with is harder to see, and that is what I try to work out.
I look at it from three positions, and at the dynamic between them: a brand sets a prediction, a consumer tests it, and the product confirms or breaks it. Tap a position.
When every brand makes the same promise, nobody registers the difference. The question in the middle is what sets the brand apart: what makes it hard to substitute?
Who is the brand speaking to, and what is their message? Does every touchpoint say the same thing?
How do people discover, use and remember it, and where does the experience fall short of the promise?
Does the product deliver on the promise, and what could it become, in materials, formats or adjacent territories, that only this brand could credibly make?
Available white-label or credited, depending on the project. Scoped engagements with the deliverable and format agreed up front.
A brand audit of a botanical skincare brand. It starts from one observation: clean minimalism has become the category default, and for many brands calm has started to feel clinical.
The audit proposes sensory minimalism as a way for the brand to feel more human without losing its restraint. It maps the opportunity in three phases, from changes that can start now to longer-term moves.
This is not a commissioned project. It shows how I work: look closely, find the pattern, and turn it into options a team could act on.
Working on a brand, a pitch or a project that needs more research?
The full CV and capabilities one-pager are available on request.